“The property would benefit greatly from a thorough deep cleaning, proper insect control, better maintenance and cleanlin”
The river view is genuinely beautiful, the surrounding nature stunning, and the restaurant serves good food and coffee. Unfortunately, that’s where the positives stop. The biggest problem is the noise: a local venue a few kilometres away plays extremely loud karaoke and dance music from about 10 PM until roughly 1 AM, so instead of a peaceful glamping experience you end up hearing what feels like an outdoor disco late into the night. Given the price, the overall level of service is hard to justify. Cleaning is very superficial; the bed linen was clean, the room smelled pleasant, and basic amenities were provided, but many areas were noticeably dirty. The veranda wasn’t properly cleaned, there seemed to be little or no insect treatment, and the outdoor bathtub overlooking the river was so dirty that I chose not to use it for hygiene reasons. In the restaurant, some tablecloths had visible stains. The most unpleasant part was communication with the owner: when the loud music started around 10 PM, I asked why guests who come specifically to relax in nature weren’t warned in advance about the possibility of loud music continuing until late at night. Instead of calmly resolving the situation, the owner became rude and raised his voice at me. When I asked him to help, he told me that if I had a problem with the music, I could walk through the village at night myself and speak to the people at the venue. I suggested contacting the police simply to clarify whether anything could be done about the noise. The owner then appeared to make a call, but I eventually had to contact the local police myself several times. Communication was difficult because they did not speak English, but they eventually came to the hotel around midnight.
Anastasia1个月前