The hotel itself had a serene atmosphere that was well-maintained
The staff were friendly and polite
Incredibly convenient location that made it easy to get around
The bed was incredibly comfortable
由 Parley 从 35 条经验证的住客评价中最新的 24 条提炼
The bed was incredibly comfortable
— 住客对客房的评价
每间客房均配备Private bathroom、Air conditioning、Free WiFi、Desk、Toilet、Bath or shower和Free toiletries
14 m² · 1 extra-large double bed · 可住2人
The King Bed Non-Smoking room at Regency Inn Three Rivers I-37 features a spacious layout, a private bathroom with a shower, and an extra-large double bed for exceptional comfort. It also offers air conditioning, free WiFi, and a TV for guests' convenience.
床品 6.5/10 · 6位住客提及
14 m² · 2 large double beds and 2 Queen Beds · 可住4人
唯一可住4人的房型 — 配有air conditioning和a TV。
床品 6.5/10 · 6位住客提及
“Never again will I stay”
The service was terrible—between the booking team, customer service, and management, I never got reimbursed, and I had no hot water for 7 days.
I’m still waiting for a refund for a room I booked and paid for, only to be told upon arrival that no rooms were available, even though I had already paid online; the motel back office and assistant are not helping or giving me a refund.
“Horrible experience/ horrible management”
I booked the room weeks out through Booking and called the hotel at the same time just to double confirm availability. When I arrived, after having to call 4 phone numbers from a sign posted on the door, I finally reached someone not even on site. I was informed no room would be available and my confirmation would not be honored because no rooms were available because the housekeeper did not show up. Only 2 cars were in the parking lot. I then booked a room withthe only other hotel open in town to realize the owner and manager were the same as this hotel. I was charged $35 more for the new room vs the one I confirmed, and offered no other recourse. This owner/manager of Regency Hotel and Quality Inn seem to be runnimg a scam to force patrons to the more expensive hotel
“Do not stay here”
I was denied a stay after booking because of staff issues, and everything was a mess.
Nothing good; they cancelled my reservation on the same day.
“Never again will I stay”
The service was terrible—between the booking team, customer service, and management, I never got reimbursed, and I had no hot water for 7 days.
“Do not stay here”
I was denied a stay after booking because of staff issues, and everything was a mess.
I’m still waiting for a refund for a room I booked and paid for, only to be told upon arrival that no rooms were available, even though I had already paid online; the motel back office and assistant are not helping or giving me a refund.
Nothing good; they cancelled my reservation on the same day.
“Horrible experience/ horrible management”
I booked the room weeks out through Booking and called the hotel at the same time just to double confirm availability. When I arrived, after having to call 4 phone numbers from a sign posted on the door, I finally reached someone not even on site. I was informed no room would be available and my confirmation would not be honored because no rooms were available because the housekeeper did not show up. Only 2 cars were in the parking lot. I then booked a room withthe only other hotel open in town to realize the owner and manager were the same as this hotel. I was charged $35 more for the new room vs the one I confirmed, and offered no other recourse. This owner/manager of Regency Hotel and Quality Inn seem to be runnimg a scam to force patrons to the more expensive hotel
