Embassy Suites by Hilton Raleigh Durham Research Triangle

The room was beautiful, but the coffee options were lacking.

Ashley·1周前

The on‑site restaurant and full breakfast were great, yet the bed was uncomfortable and our sofa bed had noticeable stains; we reported it to staff so we wouldn’t be charged.

Vernon·3 周前

“Drove 3 hours and met my daughter. Went to a concert. Easy to get to the concert. Loved the room. Not bad for the price.”

The place was beautiful, I enjoyed the evening drinks and snacks like never before, the pool was great, the room was very clean and quiet, and I didn’t want to leave, but I was surprised to see a parking fee that I had not expected.

Janine·3 周前

“Nice hotel and area, but I'll pick another hotel next time.”

The hotel’s decor and overall look were very nice, breakfast was excellent with made‑to‑order omelets and tasty self‑serve options, real dishes were used, staff kept the area clean by removing dishes and trash, breakfast ran from 7:30 am to 10:30 am on weekends, the location was on a tree‑lined road, and the room was spacious and comfortable. I chose the early check‑in and late check‑out option, which cost extra, and requested a rollaway bed when booking. A week before the trip I called to confirm and was told I’d need to call the morning of and speak to the front desk; they then said they didn’t offer early check‑in and didn’t know why Booking would advertise it, but that a few hours early check‑in should be fine (check‑in is 4 pm, I wanted 1 pm) and that they had a rollaway bed. When I arrived around 2 pm I was told there was already a long waiting list for early check‑in. I didn’t actually check in until after 11 pm because of events we were attending, and when I finally got to the room there was no rollaway bed and they didn’t know where it was; I brought a blow‑up mattress as a backup. I also needed a second set of bedding, which was brought up immediately. There is a $12 parking fee that uses a PMC; I was charged twice for it, and when I asked the front desk they said they had nothing to do with it and that I would have to contact them.

Tiffany·3 周前

“It was okay”

The pool was a plus, yet there was mold, a dirty sofa bed without linens, old cookies in the seats, and clear roach droppings.

Viviann·1个月前