The location, quality and service were great, but the daily housekeeping in the room was missing; I had to ask for it because they did not carry it out.
Marcos3周前
★★★★★·Providencia·8.2
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也可以直接打，比如 “20号前后，住三晚”
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The InterContinental Santiago by IHG, located in Las Condes, offers upscale accommodations in a luxury building with 1 heated pool, a modern gym, and 2 restaurants. Classy rooms feature plasma TVs, minibars, and wooden work desks, with bright city views and comfortable seating areas. The hotel serves a daily buffet breakfast and offers Mediterranean and Italian cuisine, as well as a bar and 2 coffee shops.
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住客对酒店各方面的评价。
The location, quality and service were great, but the daily housekeeping in the room was missing; I had to ask for it because they did not carry it out.
Marcos·3周前
The place is in a good spot, but the basic facilities are not well signposted – elevators, for example – and the pool is poorly positioned or used because there are no changing rooms, and there are no slippers in the room.
Jo·3周前
It was terrible for its category level.
Caterine·3周前
The rooms were modern, clean and had all the amenities, yet the front desk staff, management and reservation team refused to help me shorten my stay, blamed the agent and simply walked away. This was a hard situation for me, as one of the U.S. skiers affected by the fire in Nevados Chillan – we lost everything, but they were VERY inflexible. The customer experience was very poor.
Alain·4周前
Nothing was wrong – everything was perfect.
Tony·1个月前