“Pathetic Service and room condition”
Nothing was good, and everything else was bad.
Karmakar4周前
★★★·Pune·6.1
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也可以直接打,比如 “20号前后,住三晚”
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Super Townhouse Oak Viman Nagar, formerly Kuber Inn, offers air‑conditioned family rooms with private bathrooms, kitchenettes, work desks, TVs, and free toiletries. A family‑friendly restaurant serves vegetarian Indian breakfast. Guests enjoy free Wi‑Fi, a lift, 24‑hour front desk, shared kitchen, and room service. Located 2.4 km from Aga Khan Palace, 4 km from Pune International Airport, and near Bund Garden and Pataleshwar Cave Temple.
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住客对酒店各方面的评价。
Nothing was good, and everything else was bad.
Karmakar·4周前
此评价的摘要
The customer service was awesome, exceeding expectations.
Divakar·1个月前
此评价的摘要
The customer service was excellent, leaving a very positive impression.
Divakar·1个月前
The bathroom was a mess with a used toilet, the bed had hair and the pillow was filthy inside, even the pillowcase was dirty. I asked for a new pillow, but the staff said they had none and only swapped the covers, which still weren't usable. The fan was broken and the room had a bad odor.
Kumar·3个月前
I received three messages asking me to pay in advance to guarantee the room, yet the booking was confirmed without any prepayment. I ended up paying the full amount in cash at check‑in because a credit card wouldn't work. The room and bathroom were unclean, with torn wallpaper and dirty linens. The AC made a loud noise, and there was only one water bottle plus two small soaps; no liquid soap in the dispenser and no toilet paper roll. The TV required a subscription that I didn't have. Breakfast was promised by 8 am but only arrived at 9 am after I personally reminded the receptionist, who didn't answer my calls. The breakfast offered was just a plate of poha, two slices of bread, and a cup of tea. This place feels more like a lodge than a hotel, and it doesn't justify a price above Rs 1000.
Nainesh·3个月前