Pestana Rio Atlantica

“Gorgeous scenery! Great hotel and most staff were excellent.”

I felt safe in the neighbourhood, but the hotel restaurant food was excellent! Other local restaurant food was not good at all.

Sarah·1个月前

“A localização que favorece”

The location is good, but the air conditioning was terrible; I had to change rooms at 2 am because I was sweating in the bed, and I’ve had the same AC problem on other stays there.

Rodrigo·1个月前

“Confortable”

The location and rooftop are great, but some rooms are not updated.

Javier·1个月前

Everything was wonderful! Nothing to complain about!

Matheus·1个月前

“Boa estadia e ótimo atendimento, mas com pontos a melhorar.”

Overall, I really enjoyed my stay. The service was wonderful, the staff very attentive, and the hotel’s services worked very well. I also liked the pool area and, in general, had a very pleasant experience in the other parts of the hotel. What disappointed me was mainly the breakfast. On the first day, around 8:30 am, the dining room was quite disorganized, with several tables full of dirty dishes, even on tables that were already empty. We were four people and I had to ask someone to clean a table so we could sit. Moreover, there was no one at the entrance to receive guests, and some items like scrambled eggs were completely empty and took a long time to be restocked, to the point that I had to look for someone to notify them. Another negative point was the room cleaning. When I arrived, I noticed that part of the floor had a lot of dust and sand, showing that the cleaning had not been done properly. For a Pestana hotel, considering its standard and category, I expected more attention to the breakfast organization and room cleanliness.

Viviane·1个月前