Holiday Inn Express and Suites Norman by IHG

“It was great”

The place was clean. It was really close to many shops.

Judith·1个月前

We stayed for Parents Weekend at OU and the room cost about $500 per night. After a long, tiring day we were very disappointed to find the room unmade on Saturday. We had to grab towels from the front desk and deal with trash cans that hadn’t been emptied. Given the cost, it was a big let‑down. Breakfast could use more Chobani yogurts; two of the three mornings they ran out by mid‑service.

Helen·1个月前

Most of the staff are amazing and the location is convenient, but new management changes have ruined a lot of what we used to love. We found dirty towels in our room that looked brown‑stained, and the manager was unresponsive. The morning breakfast, which was supposed to close at 9:30, stopped making new food at 8:45, and many items were out and empty—I have pictures to back that up. I spoke with a new manager named Brandy, who seems overwhelmed trying to run the place. They need to make changes to restore the level of expectation and standards they once had.

Steve·2 个月前

The location works well, but I was surprised to find that all the local restaurants shut down early on a Friday night after a University of Oklahoma football game. The carpet in our room was wet, the room didn't feel clean, and it fell short of the Holiday Inn Express standard in functionality.

Thomas·2 个月前

“Did the job. Wouldn’t recommend”

The hotel’s proximity to the college was a real plus, but the elevators were out of order, the breakfast was mediocre and the bedding felt filthy.

Khristina·2 个月前