Hilton Garden Inn Kansas City/Kansas

Spotlessly clean, well organized, and right next to town.

Josphat·2周前

“Got charged twice. Dude said I was paying a security deposit for $70 and then charged me the room again without telling”

You could just stroll in from the back any time; no key required.

Trevion·3周前

It was pretty nice, but the price of almost 190 dollars for one night seemed excessive given the demand in the city.

Gelber·4周前

Everything was normal, but they don’t include everything in the price from the start.

Ana·4周前

“HORRIBLE”

The chef Omar and receptionist Emilio were friendly and hardworking. The manager’s treatment was terrible, even seeming racist: he refused our VISA card, insisting only a dollar card would be accepted for the $75 fee, and wouldn’t take the translator because we only spoke Spanish and Italian. We had to go to the restaurant and talk to Omar, who finally helped by giving his own card and paying the $75 for us. On checkout day more issues arose: the manager claimed Booking had paid less for the room and that we owed $90. I called Booking to resolve it because the manager kept causing trouble; Emilio helped by calling Booking, who sided with us, after which the manager apologized, promised not to charge the $90, and said they would fix the problem. Now we’re at Residence Inn by Marriott Kansas City Downtown/Convention Center, where the service is much better and the competition is far superior.

Claudia·1个月前