Pousada Petit Refuge

We liked the accommodation; everything was well organized and tidy. The bed and towels, however, left something to be desired.

Diogenes·1个月前

“Boa , mas poderia melhorar.”

Claudia was very helpful and always courteous, and the breakfast was full of fruit, juices, coffee, milk, yogurt, and cereals. The air conditioning worked well, the shower was good, the bed was good, and the mattress was comfortable. We were upset that there was no TV on the first night, which made us feel frustrated because we had already paid to reserve the room; why isn’t a check‑in done before the next guest arrives? The TV wouldn’t turn on and had loose wires. I messaged the staff but the response was slow, so we couldn’t watch TV that night. The next day Claudia came to help and the TV worked. The Wi‑Fi didn’t reach our suite, only the area outside the room, but that wasn’t a major issue. The mini‑fridge was small and too low, making it hard to store food; taller people would have to bend or kneel to reach it. No staff were present at the lodge at night, and we didn’t feel comfortable because there was no reception to request our documents. It felt like we were alone and isolated. Everything was communicated via WhatsApp, which we didn’t like at all.

Rosana·1个月前

The location is good, close to many shops. The TV and air conditioning didn’t work.

Jeniffer·1个月前

a moça que trabalha na montagem do café , parabens!

Ricardo·3 个月前

Localização, e a Limpeza dos quartos e banheiro muito boa. O chuveiro não é muito bom

Renata·3 个月前