Check‑in was smooth and the front desk staff remained friendly throughout. I liked that they took time to answer my questions instead of giving brief replies. The only improvement would be clearer information about the hotel’s facilities.
Alexis6天前
★★★★·Hanoi·9.4
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也可以直接打,比如 “20号前后,住三晚”
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Amara Hanoi Hotel and Spa offers spacious, air‑conditioned family rooms with private bathrooms, city views, work desks, minibars and complimentary Wi‑Fi. The on‑site restaurant blends French, American and Vietnamese flavors, serving continental, buffet, à la carte, vegetarian, vegan and Asian breakfasts. Guests enjoy a full‑service spa, outdoor terrace, bike and car rentals, and a balcony.
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住客对酒店各方面的评价。
Check‑in was smooth and the front desk staff remained friendly throughout. I liked that they took time to answer my questions instead of giving brief replies. The only improvement would be clearer information about the hotel’s facilities.
Alexis·6天前
The staff were probably the most memorable part of my stay: housekeeping kept things tidy, the restaurant team was welcoming, and reception patiently answered my questions. There were a few moments when communication took longer than I expected, but nothing serious.
Jonathan·6天前
The location is very good and the staff very pleasant, but the window overlooking a wall is quite disturbing. I didn’t like the breakfast very much.
Zoé·1周前
The reception staff were approachable and made communication simple. I had a question that required checking, so the answer wasn’t immediate, but they returned with the information rather than leaving me waiting without an update.
Harvey·1周前
I appreciated the friendly attitude from the kitchen staff in the morning. They were attentive without constantly interrupting guests. Breakfast service became a little slower when the dining area was busy, but overall I enjoyed the experience
Grace·1周前