“A 1a experiência foi melhor do que a 2a experiência”
Three months ago we stayed again for work and really enjoyed the overall experience, the service, the facilities, even though some rooms needed maintenance work. It surpassed my first July stay in terms of location, available services, and the design of the rooms and lounge areas that make for good work spaces, plus being close to everything. The checkout staff was very friendly and professional, and it was the same person for both visits. Still, this second stay wasn’t as good. We heard staff complaints at breakfast about a lack of friendliness and information at check‑in, and the welcome drink wasn’t explained. When we asked about the AC, they didn’t know how it worked; we had to find a solution because the AC was set too low and couldn’t be turned off, which was unpleasant, especially since one of us was congested.
Franco3周前