I am a frequent guest at Al-Farhan hotels, both inside and outside the city, so this hotel is beautiful and suitable for me. Honestly, I was surprised by the reception staff’s failure to honor the room types I booked; I reserved two double rooms and a room with two separate beds, but upon check‑in I was given all three rooms with separate beds, which really bothered me. I hope the management will respect guests’ choices and not ignore their requests made during booking.
Saud2 周前