The staff were friendly and ready to help guests.
Quang2 周前
★★★·Hanoi·7.7
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也可以直接输入,比如 “20 号前后,住三晚”
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The Hoa Hong Hotel in Xa Dan, Hanoi, features family rooms with air-conditioning, private bathrooms, kitchenettes, minibars, TVs, and free toiletries. The family-friendly restaurant serves Vietnamese, local, and international cuisines in a traditional setting. Amenities include free WiFi, airport shuttle, lift, 24-hour front desk, and tour desk. The hotel is 3 km from the Vietnam Fine Arts Museum and 27 km from Noi Bai International Airport.
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住客对酒店各方面的评分。
The staff were friendly and ready to help guests.
Quang·2 周前
The room was okay for the price. They were friendly and helpful, and breakfast was good.
An·2 周前
Unfortunately nothing was good; the accommodation did not match the photos at all—the room was very old, run-down, and noticeably worse than shown. There was mold, many wall stains, numerous mosquitoes, and overall cleanliness was lacking. The hotel sits directly on a heavily trafficked main road, and the traffic noise was so loud all night that restful sleep was nearly impossible. The mattress was extremely hard, contributing to an uncomfortable stay. The staff were unhelpful and showed no interest in my concerns. Most disappointing was that the breakfast included in my booking was not offered. The most unsettling part was that someone repeatedly knocked on my door at night, making me feel very uneasy and unsafe. Due to the many shortcomings I left after just one night. The price‑performance ratio was absolutely unjustified for me. I wish the published photos accurately reflected the actual condition so future guests have realistic expectations.
Anna-maria·1个月前
The front‑desk team was incredibly enthusiastic, which really saved the day for me. Unfortunately, the room’s soundproofing was terrible – I could hear people coming into the room and conversations in the hallway. I couldn’t get a full night’s sleep because of outside noise at 1am and again between 3 and 4am. The mattress was hard to lie on; it kept sagging and a hard object would pop up and hit my back. I also didn’t have a single chair to sit on for makeup.
Alice·1个月前
The room was spacious and clean, and the staff were very hospitable.
Nhỏ·3 个月前