Riad Atlas

Nothing.

Annegret·9 个月前

Nothing at all. I had a reservation, and when I arrived in Imlil and entered the hotel, the reception told me that my room was fully booked, just like all the others. The professionalism of this hotel is lacking; I strongly advise against going there.

Ennabili·9 个月前

“Cosy Rooms with nice view in the mountains”

Very clean, nice view, and the breakfast was tasty and plentiful. We loved our room.

Daniela·10 个月前

The food was excellent, a dinner that included an entrée, a tajine, and fruit. The location was good. The phone number was unreachable; no messages or calls received a reply (apparently the owner’s number listed on Booking). The heating in the bungalows was insufficient, the temperature was too low, making the stay uncomfortable.

Rokia·10 个月前

The place itself is beautiful, but the service was extremely poor and unacceptable. We ordered dinner and had to wait more than an hour with no explanation or apology. When dessert finally arrived, the plates were dirty and we had to wash them ourselves, which is completely unacceptable for any accommodation, let alone a riad. The room had a broken window covered only with plastic, making it very cold, and the heating system didn’t work at all, making the stay extremely uncomfortable, especially at night. A nice building does not compensate for lack of professionalism, poor hygiene, and basic maintenance issues. The place has potential, but until management seriously improves the service and fixes these problems, I cannot recommend it.

Abdellaoui·10 个月前