Hotel Sarathi

Wunderschöne Sicht und nettes Personal. Zimmer für den Preis etwas in die Jahre gekommen aber ansonsten sehr sauber. Entspannung garantiert!

Johannes·3天前

The room was decent, food was average, and overall the place was clean and spacious. I called ahead to confirm that my Deluxe Double Room with Balcony on the 6th floor was ready, and the staff confirmed this two hours before check‑in, knowing we were on our way. When we arrived, we were sent straight to a 2nd‑floor room with no explanation. Only after I asked did the staff say the confirmed room was no longer available and that we were being given a “Junior Suite” instead, presented as an upgrade with two balconies and extra sleeping space. The room was clearly not an upgrade: it had outdated furniture, a poor layout, and didn’t match the photos. One small room had a single bed, another had a double bed, and both balconies faced only the parking lot. For nearly NPR 9,000, the quality was extremely disappointing. Comparing the room to the listing photos confirmed it was completely different from what I had booked. When my partner asked if the hotel could give us the room we reserved or if we should leave, the staff finally stopped trying to justify it and started making calls. We were then moved to a different building and shown another room on the 3rd floor. While it was closer to what we had booked, it still did not fully match the advertised photos. The room had two single beds instead of the requested double bed, and the advertised mountain‑view features were missing. Only after further discussion did the staff agree to improve the bed arrangement. What disappointed me most was the way the situation was handled. The hotel repeatedly confirmed my room before arrival, then attempted to place us in a much inferior room while presenting it as an upgrade.

Sonya·2个月前

The hotel complex is wonderful and spacious with a great mountain view and very warm staff. The interior bathrooms could use a refresh in the shower, and unfortunately the air‑conditioners on the balconies are quite loud.

Anke·6个月前

We stayed at Hotel Sarathi for over a week while doing day hikes around the area. The staff were exceptionally friendly and always ready to help with any request, which made our stay especially pleasant. Our room was comfortable and had a balcony with a lovely view. The restaurant offered both breakfast and dinner with a good variety of options, which we really appreciated. We would happily recommend this hotel to others and hope that many more people will find and enjoy it as much as we did.

Jukka·7个月前

“Très confortable”

The hotel is nice. The staff are adorable, very competent, professional, and helpful. The breakfast is good. The room was very spacious and the bed was truly very comfortable! Clean and well maintained. We couldn’t access the outdoor bar because it was privatized for a wedding, which was a pity!

Késia·7个月前