“A falta de cordialidade da gerência/pessoa responsável deixou uma impressão negativa em uma estadia para comemorar u”
I was disappointed with the manager’s reception service around 10 am on 10/10/2026. I had arrived around 23 h the night before to celebrate a birthday, asked for a checkout extension until 13 h to sing “Happy Birthday,” and after much struggle they only granted 30 minutes, denying the other 30 minutes I needed. The manager’s attitude felt unkind and inflexible even though I explained my reason, and I’m even thinking of filing a complaint online. I understand there are rules and availability limits, but I expected a warmer welcome, and this ruined an otherwise special occasion.
Jose1周前