The staff here are the real stars of the show
Dinner was great
The brand-new facilities and swimming pool were the real stars of the show
由 Parley 从 29 条经验证的住客评价中最新的 14 条提炼
15 m² · 1 full bed · 可住2人
The Deluxe Room at Bernese Resort Hotel offers exceptional comfort, a spacious layout, and highly rated amenities, including air conditioning and a private bathroom with a shower, providing a comfortable retreat for travelers.
床品 8.8/10 · 4位住客提及
25 m² · 1 twin bed · 可住2人
The Standard Queen Room at Bernese Resort Hotel offers exceptional comfort, a spacious layout, and a private balcony with a flat-screen TV. Amenities include a private bathroom with a shower and air conditioning for a relaxing stay.
床品 8.8/10 · 4位住客提及
20 m² · 1 full bed and 1 twin bed · 可住3人
It sleeps three — it has a flat-screen TV.
床品 8.8/10 · 4位住客提及
20 m² · 1 queen bed · 可住2人
It has a pool view — the unit has 1 bed.
床品 8.8/10 · 4位住客提及
25 m² · 2 full beds · 可住4人
This spacious family room features two full beds, offering exceptional comfort. Amenities include a private bathroom with shower, air conditioning, and a flat-screen TV. Guests also enjoy free toiletries and slippers.
床品 8.8/10 · 4位住客提及
15 m² · 1 single bed · 可住3人
It has a flat-screen TV — the unit offers 2 beds.
床品 8.5/10 · 7位住客提及
30 m² · 4 bunk beds · 可住8人
唯一可住8人的房型 — 配有wardrobe or closet。
床品 8.8/10 · 4位住客提及
30 m² · 可住10人
40 m² · 可住2人
25 m² · 可住6人
“Not coming back.”
None. For the 3,645 I paid the room was very small, I asked to be transferred and they asked for more money. There were no tissue, bath soap, toothpaste provided inside the hotel room ( which normally meron when we use hotels even cheaper than 3645 php) NO lifeguard, swim at your own risk, my 6 years old almost got drowned nalingat lang ako, but I was there to pull him out of the water, kung my lifeguard sana mas safer ang pool area sa mga bata kahit malingant ang ina. We didnt have insect bites when we went to bed but we had lots when we woke up next morning, i have pictures as proof. We had a leftover lechon we brought from a family day event which was inside a carton box and was KEPT inside the room untouched but staff said to pay 2k pesos for corkage eventhough we didnt eat it there, just literally kept in the corner of our room coz iuuwi namin sa bahay. Of course I refused to pay, thats BS! The breakfast was terrible, the tinapa served was hard as a rock!
“Basic. It gave us a bed to sleep at night. But it wasn’t a. Good sleep due to the noise from other guests and seminar or”
The only thing that saved this hotel from being a complete disaster was the staff - they were super helpful and polite. However, the facilities and rooms were a different story. The noise control was non-existent, with guests leaving their doors open and walking around the corridors loudly. We even had a seminar going on in the top floor, and the noise of furniture being dragged around was echoing down to the lower floors.
The staff here are the real stars of the show - friendly, accommodating, and genuinely caring about your stay. Unfortunately, that's about where the positives end, as the experience is otherwise just okay.
The location was great, and the staff were very professional, kind, and accommodating—highly recommended!
“This is suppose to be a treat to my family and relatives (10 of us) but I was so embarrassed about the rooms given to us”
The hotel's outdoor area was lovely, and the pool looked great, even if we didn't get to use it. However, our room was a different story - it was tiny and cramped, with poor WiFi to boot. We had cups but no kettle or coffee, which was a bit of a letdown. And to make matters worse, our Poolside room had a dirty view from the back and side. Overall, it was a disappointing stay.
“Not coming back.”
None. For the 3,645 I paid the room was very small, I asked to be transferred and they asked for more money. There were no tissue, bath soap, toothpaste provided inside the hotel room ( which normally meron when we use hotels even cheaper than 3645 php) NO lifeguard, swim at your own risk, my 6 years old almost got drowned nalingat lang ako, but I was there to pull him out of the water, kung my lifeguard sana mas safer ang pool area sa mga bata kahit malingant ang ina. We didnt have insect bites when we went to bed but we had lots when we woke up next morning, i have pictures as proof. We had a leftover lechon we brought from a family day event which was inside a carton box and was KEPT inside the room untouched but staff said to pay 2k pesos for corkage eventhough we didnt eat it there, just literally kept in the corner of our room coz iuuwi namin sa bahay. Of course I refused to pay, thats BS! The breakfast was terrible, the tinapa served was hard as a rock!
The location was great, and the staff were very professional, kind, and accommodating—highly recommended!
“Basic. It gave us a bed to sleep at night. But it wasn’t a. Good sleep due to the noise from other guests and seminar or”
The only thing that saved this hotel from being a complete disaster was the staff - they were super helpful and polite. However, the facilities and rooms were a different story. The noise control was non-existent, with guests leaving their doors open and walking around the corridors loudly. We even had a seminar going on in the top floor, and the noise of furniture being dragged around was echoing down to the lower floors.
“This is suppose to be a treat to my family and relatives (10 of us) but I was so embarrassed about the rooms given to us”
The hotel's outdoor area was lovely, and the pool looked great, even if we didn't get to use it. However, our room was a different story - it was tiny and cramped, with poor WiFi to boot. We had cups but no kettle or coffee, which was a bit of a letdown. And to make matters worse, our Poolside room had a dirty view from the back and side. Overall, it was a disappointing stay.
The staff here are the real stars of the show - friendly, accommodating, and genuinely caring about your stay. Unfortunately, that's about where the positives end, as the experience is otherwise just okay.
