The location and cleanliness are good, but the building was under construction. I paid for a stay expecting the balcony shown in the photo, yet I was put in a room where the balcony was blocked by screens, with no prior notice or announcement at arrival. I also felt the staff size was too small for the hotel’s size. Room service never arrived on either of the two days I stayed. The pillows were terrible. The pool was closed, which wasn’t mentioned in the listing. The receptionist was unwilling to help.
Thaís1个月前