Hotel Capo San Vito by Geocharme

“Bad value for money”

The room, the view from the room and the restaurant! The restaurant is highly recommended!. When we arrived, we were told that there were technical issues and, as a result, there was no water in the room. While we understand that the accommodation could not do much more than work on the issue itself, it was still very inconvenient to not be able to flush the toilet or even refresh ourselves for several hours. What disappointed us most, however, was the complete lack of any gesture or initiative to make the situation a little more pleasant for us. We were not expecting to get things for free, but rather some indication that the inconvenience was acknowledged and that the guests were being taken care of. For example, a complimentary refill of the water in the room, free use of the beach beds, or simply any small gesture from the accommodation would have made a difference. More generally, we noticed a surprisingly low level of attention to the details that make a customer feel genuinely taken care of. This was particularly disappointing because this was our honeymoon. Instead of feeling like we were staying at a premium accommodation, for which we paid more than €600 per night, we often had the feeling of being in a budget hotel where everything comes at an additional cost — even beach towels at €3. For us, it is not about the price but the value for money. It is about the level of service, attention and care that you expect when paying this kind of price, and unfortunately, we felt that this was missing during our stay

Michael·3周前

The room had a nice sea view.

Svanhild·1个月前

“Simple Amazing”

The location was fantastic, right next to the water and close to the city center. The AC worked better than any other Sicilian hotel I’ve stayed in, and the sea view from the balcony was something we loved. We spent an afternoon there, then went down for drinks and lunch; the food was great. Breakfast and dinner were included, with the option to switch to breakfast and lunch if you wanted dinner elsewhere. The downside was that towels and room trash weren’t refreshed; being a beach hotel, sand kept coming in even when we didn’t go into the sand, leaving it on the bed and floors despite our attempts to wipe it off.

Leah·1个月前

“Non existent beach service and freezing rooms”

The hotel was centrally located. They have a beachfront property with sunbeds on the beach but no service; you have to order and wait for drinks from the hotel, served in paper cups, which is ridiculous while other nearby sunbeds let you bring your own glass. We ended up buying beer from the restaurant next to them. Further along the beach, there are nice lidos with proper service on the sunbeds. I won’t return because for that price I expected much better service. The room was freezing, and we couldn’t control the temperature from the room. We told the front desk, who said she would fix it because it was programmed that way, but we still couldn’t adjust it and stayed cold for three days.

Tanti·1个月前

“Potențial nevalorificat la calitatea investiției , mai multă ospitalitate era binevenită”

The lounge was very relaxing, and if you could access it before 9 am you could see the sunrise from above, but it was closed. The tea and coffee machine in the room was standard.

Adrian·1个月前