Bernsteinsee Hotel and Ferien by Palette Resorts

“Voor 2 nachten was het te doen”

It was plain, reasonably clean. Simple, old and lacking atmosphere. The room, beds and especially the bathroom were disappointing.

“Für uns Perfeckt, da wir in der Woche waren, war sehr ruhig.”

We felt completely comfortable there. The accommodation was spacious and clean, the bed was super comfortable and the location was simply great. We especially liked that dogs are so warmly welcomed. We would love to return anytime! A small drawback was the lack of a fridge and that the rooms were a bit noisy.

Very well located and great value for money. The mattresses were very hard, though.

Quiet location, you hear nothing and can really unwind. The lake was a bit too small; we wished we could paddle a kayak there.

“Gute Lage und schöne Umgebung, jedoch Verbesserungsbedarf bei Sauberkeit und Zustand der Unterkunft.”

The location is genuinely great for a hotel, right on a beautiful lake with a tidy beach and a waterski facility, and you can stroll nicely along the side canal. The surroundings give you both a place to relax and options for walks and other activities. However, it seems the owners or operators have changed, and my stay was marred by serious cleanliness issues. When I arrived, my room in the main building was full of dead spiders, mosquitoes, and other insects. After I complained, I was moved to a different room, which also looked poorly cleaned, with a superficial cleaning overall. The bed looked noticeably older and worn, and the walls were heavily soiled. The stairwell and corridors also seemed unclean, giving the impression they hadn't been thoroughly cleaned for a while. On top of that, the parking fee of 5 € per day feels too high, especially since parking used to be free. I was disappointed with the cleanliness and condition of the accommodation and hope these problems improve soon under the new management.