Fairfield Inn & Suites by Marriott Santa Cruz

We booked this place mainly because it sits right next to UCSC, and it lived up to that promise. The lobby looked tidy as soon as we stepped in, and the front desk folks were friendly and made checking in a breeze. Our room was spotless and the bed was snug, so we slept well. Breakfast in the main lobby was decent, though the variety was a bit limited; the waffles were a definite highlight. On the downside, being on the second floor meant we could hear the laundry machines downstairs during the quiet morning hours—something to consider if you’re a light sleeper, especially rooms 201–210. The pool and hot tub were closed while we were there, which was a bit of a let‑down. Overall, it’s a clean, comfortable spot with a great location.

Michael·4 天前

“Bad experience at the Fairfield”

The staff were welcoming and friendly, but I paid 338.00 for a single night and ended up in a handicapped room with a bad bed and pillows. I mentioned my hearing disability, yet I didn’t hear anyone tell me it was a handicapped room. I won’t stay here again.

Pamela·3 周前

I didn’t receive a key card.

Lisa·1个月前

“Good value, would stay again”

The staff were very friendly; John made us feel welcome and the room was large with everything we needed. However, the cleaning missed details: hard‑water stains on the shower head, the ADA bench under the shower was dirty, and when I took a bath the underside of the tub was visible because it was folded up, which was off‑putting. The rest of the room was fine. The phone in the room rang randomly at night with no one on the line. The hot tub and pool looked uninviting, but the gym was great.

Conor·1个月前

“Definitely not a $320 a night stay”

It was OK at best. If you pay for a balcony you should have chairs to sit on! I was a little worried about being out there because the balcony was rusted and I feared it might collapse.

Victoria·2 个月前