Hotel Bastei

Top Restaurant, sehr freundliches Personal!

Günther·5天前

Cancellation on the day of arrival at 3 pm.

Ma·6天前

“Das Personal ist sehr freundlich! Das Hotel zweckmäßig ausreichend.”

Breakfast was good, and the staff were exceptionally friendly and accommodating. The bathroom was extremely small; we could barely fit on the toilet, and the shower was unusable because it was too narrow to get in.

Christian·1周前

I could check in later, which was fine. The room was spacious enough for our four‑person family, but a few issues bothered us. The lighting was controlled by motion sensors that didn’t always work properly; sometimes the lights would turn on by themselves in the middle of the night, which was very annoying. The balcony door wouldn’t close from the outside, so it had to stay open when we sat on the balcony, and the balcony chairs were heavily damaged. When my husband asked the front desk for new chairs, we were told, “It’s cold outside,” even though the weather was pleasant and we wanted to spend the evening there. We were promised that the manager would speak to us the next day, but nothing happened. Cleanliness was also lacking: the floor was dusty and so dirty that we didn’t want to walk barefoot, and there was no TV even though a mount was present. Aside from those points, the stay was acceptable. Overall, it was disappointing that the problems were not properly addressed.

Irina·1周前

Breakfast and location were fine. The TV set didn’t work properly. Other cars parked in the electric car spaces. The fast‑charging station couldn’t be used. I had to delay my departure the next day.

Stefanie·1周前