“Personale non attento alle esigenze dei clienti, troppa presunzione e risoluzione dei problemi pari a ZERO!!!”
I was charged twice for the rooms I booked and paid through Booking, and the staff ignored my request for a refund.
Alfredo2天前
★★★★·Milan·8.5
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也可以直接打,比如 “20号前后,住三晚”
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The Quark Hotel Milano in Milan offers spacious rooms with air-conditioning, private bathrooms, and modern amenities, including balconies, sofa beds, and soundproofing. A fitness centre, seasonal outdoor pool, and free WiFi are available. The hotel serves Italian cuisine with special options, and is located 9 km from Milan Linate Airport, near Darsena (3.4 km) and Duomo Square (7 km).
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住客对酒店各方面的评价。
I was charged twice for the rooms I booked and paid through Booking, and the staff ignored my request for a refund.
Alfredo·2天前
Nothing positive. The staff were inattentive to customer requests and unprofessional; I’m still waiting for answers that never came, and they seem to care nothing about the customer.
Alfredo·2天前
Some TV channels were out of alignment.
Javier·2天前
Thank God it was excellent and they upgraded me for free, but if I need to iron clothes I have to go down to the basement.
Abdullah·3天前
The hotel was clean, welcoming, and the staff were attentive and professional, but the TV issue remained unresolved even after I reported it, and the location was a bit far from public roads, especially on a poorly lit street at night when taking the metro or bus.
Maria·3天前