“🌟 Estancia maravillosa, fondo marino espectacular y un trato excepcional de Mahmoud”
🌟 Wonderful stay, spectacular underwater scenery and exceptional treatment from Mahmoud. Our stay at Serenity was fantastic 🏨✨. The hotel overall is very well maintained, spotless in terms of cleanliness 🧼, and the room was very comfortable 🛏️. We traveled in October and it’s great that there’s a hot pool to relax in 🏊♀️🌡️. We want to highlight Mahmoud’s service 👏. He attended us wonderfully, always at our disposal; his personalized attention made a difference and greatly improved our experience. Also, our reservation included late check‑out if available and he offered it until 18:00 h, since our flight left at 22:00 h ✈️🕒. It’s a huge detail and very appreciated that it allowed us to enjoy the last day with total peace 🙏. Also mention that the entertainment team and bar and restaurant staff were always very friendly and close 😊🥂. The hotel’s beach is magnificent 🏖️, with a snorkeling zone that is a real privilege 🤿. Underwater there’s a sort of city and sunken structures full of coral where a lot of life concentrates 🪸🐠. We saw an incredible variety of species: clownfish, pufferfish, triggerfish, surgeonfish, boxfish, triggerfish, barracudas, squid, octopus and rays 🐙🐡🐟. Regarding cuisine, the buffet food is pretty good 🍽️. Our reservation included a couple of extras that were totally worth it: a à la carte dinner at the Italian restaurant, which was exquisite 🍝🍷, and a romantic dinner. The latter was spectacular; they prepared it on the beach, just the two of us, creating a super special atmosphere and very tasty food 🕯️❤️🌊
Yvette·3 周前