★★★·New Delhi·8.3
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也可以直接输入，比如 “20 号前后，住三晚”
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Hotel Smart Plaza in New Delhi offers family rooms with balconies, private bathrooms, and modern amenities, including air-conditioning, free WiFi, and a work desk. The family-friendly restaurant serves American cuisine with halal options, offering brunch, lunch, dinner, high tea, and cocktails in a welcoming atmosphere. The hotel features a terrace, 24-hour front desk, and free on-site parking, 4 km from Delhi International Airport.
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住客对酒店各方面的评分。
The pictures were AI‑generated, the rooms were disgusting, the location is an hour and a half walk from where it claims to be, it lies about being in the airport, the staff are scammers who pressure you to pay again on arrival after you have already booked online, and overall it feels extremely unsafe.
India·1周前
I was not even checked in properly, no water bottles were given, I had to ask for them; the toilet flush was bad, the room smelled of smoke, the advertised price didn’t match what I paid—breakfast was shown as 2363 but they charged 2869 via personal UPI, which is unacceptable; credit or debit card payments didn’t work, and they demanded money during midnight check‑in as if I were trying to flee.
Alankar·1周前
The staff were fantastic and very friendly, but the photos should actually show what the hotel looks like.
Andrew·1周前
The hotel’s location near T3 was convenient; I arrived at 21:00 and left around 03:00 to catch my flight, so that worked well, and they even sent a taxi to the airport, which I appreciated. The staff were friendly. However, I booked a cheap room near T3 after hearing that Delhi airport hotel pictures often don’t match reality, so I decided to try it. The hotel had over a thousand reviews and seemed okay for a short stay, but I’m not sure if my room was the only one that differed from the pictures or if this applied to everyone. After booking I learned the hotel’s name on the site was different from what was portrayed, which was misleading. When I arrived, I found many hairs on my bedsheet and a dirty pillowcase; they changed the sheet and gave me a new pillow. The toilet flush didn’t work. The room was on the first floor, right next to the room‑service/laundry corner, and during the evening they were taking things from there and making a lot of noise. The staff were friendly, but the room was very bad, so I don’t recommend this hotel. It taught me that I should pay more even for a short night.
Anna·2 周前
The location is poor, the bed cleaning is poor, and the toilet condition is poor.
Kushal·2 周前