Hotel Irena

I stayed at this hotel with my elderly mother, and every detail left a lasting impression. The staff treated us with genuine care, paying close attention to our needs. When we asked, they moved my mother from the fourth floor to a lower level without any hassle, making her stay more comfortable. Everyone—from the front desk to the housekeeping—was warm, polite, and always ready to help. Special thanks to Svetlana, Tai, and Yaroslav for their friendliness, attentiveness, and professionalism. After my mother checked out, they kindly allowed us to leave her belongings in the hotel until the bus arrived, a small gesture that really shows their hospitality. We truly appreciate how they treat guests with respect and sincere concern, not just as customers. Thank you for the wonderful welcome; I will gladly recommend this place! 🌷

Iuliia·2 周前

“Раджу. А 8 балів за шум, який насправді турбував неприємно.”

The hotel offers quietness, cleanliness, and a friendly staff both on the floor and in the bar, which goes above and beyond expectations and is pleasant. I appreciate the breakfast options, and the price is reasonable with good quality. However, there is noise near room #21 at 22, 23, and 01 every night, which is unfortunate, especially since Oksana was in charge of the bar.

Oleksandr·2 周前

(21.10.26) I absolutely loved this hotel! My only impressions are positive, especially the incredibly kind attitude of the receptionist. I had a heavy suitcase, and she helped me carry it up to the second floor, which was very pleasant and humanly caring. When she learned I couldn’t have breakfast because I had to leave early, she offered to pack a lunch box for me in advance. I also want to highlight the care for guest safety: they told me where to wait during an air raid and offered to take me to a shelter if it got too scary, which was especially valuable and helped me feel calmer. The room was clean and cozy, the bed soft, and the price fully justifies the quality of stay. Small but important touches—water bottle, slippers, shower cap, and even shoe care product—surprised me pleasantly. These little details create a sense of genuine care for guests, something not every hotel offers. I definitely recommend this hotel to all my acquaintances! Here they don’t just provide a room; they truly care about people and strive to make their stay as comfortable as possible. I will return with great pleasure!

Daria·2 周前

Everything was great.

Aivo·2 周前

“Не вперше проживаю в цьому готелі і в подальшому також буду бронювати тільки його.”

Everything was absolutely fine! The girls are very polite and courteous, they consider all requests and always go along. The rooms are tidy, clean, and very cozy. Breakfasts are tasty and varied! Everything was absolutely fine.

Корчевська·3 周前