The Originals Access, Hôtel Bordeaux Lac

“Bon accueil bon emplacement mais propreté peu mieux faire”

The proximity to Parc des Expos and the welcome were great. The shower was dirty – I had to pull out a hairball that blocked the drain and a spiderweb with a bunch of gnats on the ceiling, and the AC was unclean.

Emilie·1周前

“Rien sur le lieu”

Simple. I was charged again even though I had already been debited by Booking.

Pierre-yves·1周前

“Pas mal mais dommage que les points négatifs gâchent les choses”

The newly renovated rooms are clean and breakfast is fine. You can hear neighbors snoring and people upstairs a lot. The reception had a problem: we asked for a proposed check‑in time, but the hotel was closed at that hour, so we had to come back later. The room window was broken, so we switched rooms. The bathroom is too small; when you’re on the toilet you’re stuck against the sink.

Michel·1周前

The hotel is quiet and well‑located, and the receptionist smiled on Sunday morning. At arrival the kiosk for the access card didn’t work, so we had to call twice to get our card. After a long drive and arriving at 23:30, it was stressful and uncomfortable. It’s unpleasant to have to wake someone for help. In the morning we got a latte from the vending machine, but it didn’t have coffee in it – we wasted €1. When we returned at 21:30, the room wasn’t ready and there was no toilet paper, so we had to call again to get some. The door sign should have indicated the room was ready, but that information was nowhere in the room and never told us. At the room price, the service was very disappointing. I know we were outside reception hours, but it’s still a lot.

Guillaume·1周前

“Très bon séjour”

The rooms are freshly renovated, well insulated, and the place is close to the lake. Nothing to complain about.

Portalez·2周前