The bungalow was generally nice. However, the abundance of cats around the property made us uncomfortable and dampened our overall experience, especially when we tried to relax. Better cat management would greatly improve the stay.
Abdelhakim2 周前
Sapanca·8.0
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也可以直接输入,比如 “20 号前后,住三晚”
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KAYA PALACE SAPANCA, a boutique resort in Sapanca, offers panoramic pool views, a verdant garden, and a spacious terrace. Family rooms feature air‑conditioning, private bathrooms, kitchens, fireplaces, and balconies. Guests enjoy a hot tub, spa bath, barbecue, and outdoor dining. Located 14 km from Masukiye Sifali Suyu, 17 km from SF Abasiyanik Park, and 20 km from Atatürk Stadium, it blends comfort with convenient access to regional attractions.
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住客对酒店各方面的评分。
The bungalow was generally nice. However, the abundance of cats around the property made us uncomfortable and dampened our overall experience, especially when we tried to relax. Better cat management would greatly improve the stay.
Abdelhakim·2 周前
The view was wonderful. The staff were friendly. The space was cozy, large, and clean.
Ugur·2 周前
We stayed two nights. On the first night the bungalow was right next to a street, so car noise was nonstop at night. We told the manager the next morning and they gave us a larger, better bungalow away from the street and vehicle noise. The hot pool was amazing. The furniture in the original bungalow was damaged and dirty, the street location caused all‑night car noise, and a huge electrical pole right next to the garden edge blocked the view of the lake. After the upgrade (thanks), the bungalow next to ours had a bunch of young people who stayed up until 3:30 AM shouting and laughing in the garden next to our bedroom.
Nabil·1个月前
The pool’s hot water was good. Reception was unprofessional—he only spoke Turkish. When I arrived he was taking a shower, nobody explained how to use the facilities, there was no landline for reception, and I had to handle everything myself. Both the outdoor and indoor locks were broken, so I couldn’t secure them. There was only one toilet, and the AC was terrible—no air came out, so it was really hot inside. I asked the reception guy for help; he said he’d come in 30 minutes but never returned. I left the hotel and slept elsewhere.
Muhannad·1个月前
Nothing good. Extremely dirty. Not normal. The bungalows are not cleaned at all. A few Afghan workers or something who don’t even speak Turkish are roaming around. I booked and paid for two nights in August but left the next morning. Money thrown away. The photos they show don’t match the clean bungalows. The shower had a hairball in a corner. Even the radiators were rusted (see photos). Completely filthy.
Umut·1个月前