Travelodge by Wyndham Rapid City

“Not a happy Camper”

Breakfast was good, the room was a decent size with two beds and fairly clean, but the building is old and spread across multiple structures. The fridge stopped working every day of our three‑day stay; the front desk said maintenance was unreliable, never fixed it, and they had no spare units. The ice machine was in the front office, which closed at 10 pm, so we never received any room service.

Stusiak·1周前

“Restful”

Breakfast was good.

Richard·2周前

Pleasant staff. Good breakfast. Clean room. No fault of staff that toilet leaked in first room. Staff readily provided second room. Should have stayed in first room and put up with leaky toilet. No fault of staff that there were problems with second room. People in room next to us partyed loudly till 1230am.I personally asked the people to end the party and said I would ask for a different room next day so we could rest and they could party. The people ended their party. People in room overhead stomped heavily one night and the third night, it sounded like they were moving furniture at 11pm. We asked to be moved again to a quiet room. Management said no. All rooms were booked for Buffalo Days. Over 100 rooms and counted about 20 cars in parking lot during the 4 days we were there. At 8am I told management the cancelation policy said there would be a $79 cancelation charge if less than 24-hour notice, but motel could wave the fee. I asked management if they would wave the fee because we were going home a day early. Management said their policy was different . if we checked out before 11am, they would charge us for the room the 3rd night, but we wouldn't be allowed to stay in the room the 3rd night, and they would refund the 4th night. VERY DISAPPOINTED with cost. Thought I was paying $79 a night for 4 nights when I made reservations thru . Also thought motel had whirlpool, but it didn't (maybe it was the Travelodge in the other side of town that had the whirlpool). Didn't know there were 2. Every person needs to read the agreement carefully. According to motel management, the agreement thru for Wednesday only cost $79. Thursday went up to $99. Friday & Saturday was raised to $123 per night. They justified it by saying it was because of an event in town and all rings were booked. Taxes went up with each increase. Motel management said I was locked into these prices by and they couldn't change them

Richard·3周前

The room’s furniture and décor look worn and outdated compared to the photos shown when I booked, and there weren’t many healthy food options.

Peggy·1个月前

The breakfast was okay, but the room wasn’t clean.

Kathleen·1个月前