The hotel itself is an old building with plenty of character, and the rooms were spotlessly clean
My room was a breath of fresh air, and I would definitely consider staying here again in the future
The staff were incredibly friendly and welcoming
由 Parley 从 186 条经验证的住客评价中最新的 37 条提炼
My room was a breath of fresh air, and I would definitely consider staying here again in the future
— 住客对客房的评价
18 m² · 2 full beds · 可住4人
床品 8.2/10 · 23位住客提及
8 m² · 1 full bed and 1 twin bed · 可住3人
床品 8.2/10 · 23位住客提及
10 m² · 1 full bed · 可住2人
床品 8.2/10 · 23位住客提及
7 m² · 1 king bed · 可住2人
床品 8.2/10 · 23位住客提及
5 m² · 1 twin bed · 可住1人
床品 8.2/10 · 23位住客提及
9 m² · 1 full bed and 1 bunk bed · 可住2人
床品 8.2/10 · 23位住客提及
50 m² · 可住2人
I almost missed my check‑in because the hotel didn’t let me in after 22:30. I called the night before to say I’d arrive around 1 am and they said it was fine, just ring when I got there. I showed up at 1:45 am, rang six times in the next hour, and no one answered. There was no other way in and nothing posted about late arrivals. I ended up sleeping in the lobby of a public building because nothing in Tamworth was open after 2:30 am. I emailed them a week ago with a complaint and still haven’t heard back. Don’t rely on their customer service.
“Disappointing. The photos are selective!”
The location was great, just a short walk to the castle, river, park, and shops, and the beds were comfy. The staff were helpful and friendly, and dinner on the first night was good. But the place was in bad shape: scaffolding and litter outside made it look grubby, the triple room on the 2nd floor had damp, smells, cracks, peeling paper, dirty corridors, and loose wiring near the front entrance. The room itself was basic but fairly clean, though the tiny cupboard had rubbish on the floor, an ironing board, a blanket over the rail, and a door that wouldn’t close. The updated bathroom’s shower leaked all night, and a sodden towel was meant to catch the drips but covered the drain. A double point was hidden behind a pillow. The window faced the messy side of the building and a rusting fire escape, which my grandson found scary and eerie. The old lady who ran the place must have been amazing before, but it needs a complete overhaul. I looked for other accommodation because of the Bloodstock Festival, but nothing was available.
“would never stay there again!”
We didn’t get a confirmation from the hotel, so we had to call to check that we were booked in, and then call again on the day of arrival to confirm the time. Even though we didn’t ask for a quiet room, the staff knew we had to be up before 4 am the next morning for a holiday, so they booked us into a better room. The pubs were right outside the windows, which were only single‑glazed, and people were singing, shouting, and screaming until 1 am.
“I was so angry about the situation I wanted to leave - but my husband persuaded me to stay”
We got there at about 7:30 am and had to wait an hour before we could check in—thanks to the bar guy next door who tried to find someone for us and even called the owner, but no answer. To top it off, a ghost hunt was going on right outside, which freaked me out.
“Best place we have stopped in everything from location to staff was excellent 5 star”
Everything was excellent from start to finish, so there was nothing to dislike.
I almost missed my check‑in because the hotel didn’t let me in after 22:30. I called the night before to say I’d arrive around 1 am and they said it was fine, just ring when I got there. I showed up at 1:45 am, rang six times in the next hour, and no one answered. There was no other way in and nothing posted about late arrivals. I ended up sleeping in the lobby of a public building because nothing in Tamworth was open after 2:30 am. I emailed them a week ago with a complaint and still haven’t heard back. Don’t rely on their customer service.
“I was so angry about the situation I wanted to leave - but my husband persuaded me to stay”
We got there at about 7:30 am and had to wait an hour before we could check in—thanks to the bar guy next door who tried to find someone for us and even called the owner, but no answer. To top it off, a ghost hunt was going on right outside, which freaked me out.
“Disappointing. The photos are selective!”
The location was great, just a short walk to the castle, river, park, and shops, and the beds were comfy. The staff were helpful and friendly, and dinner on the first night was good. But the place was in bad shape: scaffolding and litter outside made it look grubby, the triple room on the 2nd floor had damp, smells, cracks, peeling paper, dirty corridors, and loose wiring near the front entrance. The room itself was basic but fairly clean, though the tiny cupboard had rubbish on the floor, an ironing board, a blanket over the rail, and a door that wouldn’t close. The updated bathroom’s shower leaked all night, and a sodden towel was meant to catch the drips but covered the drain. A double point was hidden behind a pillow. The window faced the messy side of the building and a rusting fire escape, which my grandson found scary and eerie. The old lady who ran the place must have been amazing before, but it needs a complete overhaul. I looked for other accommodation because of the Bloodstock Festival, but nothing was available.
“Best place we have stopped in everything from location to staff was excellent 5 star”
Everything was excellent from start to finish, so there was nothing to dislike.
“would never stay there again!”
We didn’t get a confirmation from the hotel, so we had to call to check that we were booked in, and then call again on the day of arrival to confirm the time. Even though we didn’t ask for a quiet room, the staff knew we had to be up before 4 am the next morning for a holiday, so they booked us into a better room. The pubs were right outside the windows, which were only single‑glazed, and people were singing, shouting, and screaming until 1 am.
