Alevia

“Anuncio não condiz com a realidade”

I wanted to check in at the time listed on the website, 14:00, because I had arrived early in the morning and was exhausted, yet it took five hours to receive the necessary information to enter the accommodation. The Booking site says there is private parking, but I discovered there was none, and it was another hassle to arrange a spot at a different hotel. The bed was uncomfortable and the pillow was too tall and stiff, so I had to use a bath towel as a pillow. It was a terrible stay, and the Booking customer service was also awful: I reported the entry issue via Booking’s message and WhatsApp but never got a response. In short, the stay was as bad as the customer service.

Sirlei·4天前

I liked the location, but the sound isolation was poor compared to the nearby residents, and the pillows were thick and hard.

Irene·4天前

“Très décevant”

The hotel is close to the city center and tourist spots, but room 1 faces a noisy street all night, the curtain is torn, the chair is falling apart, and the sofa is dirty.

Caroiine·1周前

The location was excellent!

Jacqueline·1周前

“Ubicación inmejorable”

The location is great and the price‑quality ratio is very good, but the pillows were very high and there was some noise from other rooms.

Ana·1周前