The Sita Princess

“Отвратительно. В одном номере абсолютно не работал холодильник и трещал внутренний блок кондиционера.”

I’ve been staying with the Hop Inn chain since 2014, and this is the first time I’ve had such an experience. I booked two rooms for 31 July to 1 August, but realized the next morning that I’d made a mistake with the dates. I requested a change in the morning, but received no response from staff. Three hours later I booked two rooms for 30–31 July and asked for a free cancellation of the previous booking. There was silence. I checked in, paid for both rooms for 30–31 July, and the hotel tried to charge me for the cancellation. That’s idiocy and a shameless attempt to profit. The staff either deliberately ignore requests hoping to make money in such cases or are simply incompetent. It’s a complete fail.

Vladimir·2个月前

“The staff and the food were great it could be one of the best if things improve.”

The staff were great. The rooms are very old, lack enough towels, and there are no towels for swimming; the rooms need to be upgraded.

Wayne·4个月前

The staff were super friendly and helpful, the breakfast was very good, and the location is quite good, though it’s easier if you rent a scooter. The pool is very enjoyable.

Etienne·5个月前

Excellent service.

สายเที่ยว·6个月前

“Parfait”

The staff were friendly and the rooms were spotless, making my stay truly enjoyable.

Roger·7个月前