“أسوأ يومين في الرحلة”
The pictures were accurate, but everything else was awful—very suspicious and weird. The room looked like a basement, filthy, with broken furniture, a terrible price, and a disgusting smell; everything was bad.
Omnia1个月前
请稍候…
★★★★·Ella Town·8.3
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也可以直接打，比如 “20号前后，住三晚”
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Ella Mount Heaven, perched in Ella’s lush hills, offers spacious family rooms with modern amenities and free on‑site parking. Guests dine on a terrace overlooking the valley, enjoying a breakfast buffet featuring continental, Asian, and local specialties, plus a family‑friendly restaurant serving international cuisine. The hotel sits 600 m from Ella Rock, 8 km from the Nine Arch Bridge, and 80 km from Mattala Airport.
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住客对酒店各方面的评价。
The pictures were accurate, but everything else was awful—very suspicious and weird. The room looked like a basement, filthy, with broken furniture, a terrible price, and a disgusting smell; everything was bad.
Omnia·1个月前
I was lucky to have breakfast at this top spot while enjoying the beautiful mountains.
Agnes·1个月前
Thanks, Mount Haven, for the service and the heavenly view.
Nori·2个月前
Views. Disappointed by our stay here. Upfront cash payment for 2 nights was demanded upon arrival with no notice. Room description did not match the booking confirmation. Only one bed rather than 2. This was resolved however took a lot of discussion and nearly an hour to sort out and move. Then, as soon as we went to bed at 9pm very loud music started and went on to 1.45am. We complained at 1am ( no staff at reception for 20 minutes). They said there was a last minute party but were clearly prioritising this over other paying guests. Finally got to sleep around 3am. Had another long discussion in the morning- refused to stay a second night and only paid 50% towards half a nights sleep
Helen·2个月前
It was a peaceful and memorable stay surrounded by beautiful nature with excellent hospitality, but the restaurant food quality needs improvement.
Manoraaj·2个月前