Atour Hotel Longgang gankeng Ancien Ttown

Everything was fine except the Wi‑Fi, which was very slow.

Ahmad·3 个月前

“Check-in時遇到問題(非酒店原因), 她們都盡力幫我查核, 先安置好我的家人, 再與我處理房間, 貼心”

The hotel and room were super clean, and there were no weird smells, which was a relief. The staff were really helpful, especially when we had a problem with our booking being cancelled at check-in time. They went out of their way to sort us out and make sure we were okay. However, there was a bit of a miscommunication about the check-in time - it wasn't clear that we had to be there by 6 pm, and when I asked about it via email and message, no one got back to me.

Hoi·1年前

The room was a good size and really clean, which was a great start. However, the bathroom facilities could use some improvement - there's a door on one side, but not the other, so you can see everything when someone else is in there. It feels a bit weird. Overall, it's a decent place to stay, but a few tweaks would make it even better.

Gurpreet·2 年前

“Good place”

Everything was pretty good, but I was surprised that the staff didn't speak any English. I think it would be really helpful if they had some training in a second language, especially since they're dealing with international guests. Still, the hotel itself was okay, but the communication barrier was a bit of a letdown.

Elie·2 年前

The front desk staff were really great, and the room was huge and spotless. The bed and pillows were super comfy, and it's close to the subway station, which made it easy to get to Pinghu and nearby Ganping Town. Overall, it was a really great stay - no complaints!

Gemini·2 年前