“Pésimo el servicio del horario de almuerzos”
The jungle setting, the facilities, and the reception and luggage staff were all good, and the breakfast service was very friendly and courteous. The lunch service on 12 October 2026 was disappointing: the restaurant staff were rude and inattentive. We went in to lunch with two people and they never greeted us or even looked at us. We felt ignored and uncomfortable, especially after waiting more than 15 minutes for a note in a restaurant that only had three tables left. It seemed they didn’t want us there, and the rest of the tables were treated the same way, except for an Argentine table that was treated like family. Meanwhile, the staff were chatting and laughing. When we finally got a note (after we called them), it took almost an hour to bring the food, and they still didn’t respond when we thanked them. Paying was the same, with bad faces and a look as if we were a nuisance. In short, very rude and unwilling to work.
Alejandro3天前