I would like the property to refund my booking amount. I had booked a room from 29 th July to 31 th July. After paperwork I paid the rent, which was higher than the amount. Then I cancelled my booking, because it was uninhabitable (dirty passage, room and washroom, crashed door lock, damp wall, power switch wasn’t working properly). They offered me another hotel in West Enclave and the amount will be adjusted. But the second hotel didn’t take any responsibility. Now the property took my phone call and they don’t respond to refund my amount.
Debraj2个月前