Nobel Palace Hotel

“Dies Hotel existierte überhahap nicht . Umsonst bzahlt und hin gefahren und konten nicht übernachten”

I paid for a room that never existed, drove over, and was told I couldn’t stay—complete fraud.

Metin·4周前

The hotel’s location was fine, but 1) at check‑in my reservation and payment were not found in the system, taking a couple of hours to set up new rooms; 2) a huge number of Chinese tourists arrived together at 7 am in a cramped breakfast area; 3) the TV and Smart TV did not work.

Arkady·4周前

“A perfect example of how bad service can ruin high expectations”

The room was big enough, with comfortable bed, fridge and very silent air conditioning. The breakfast was also good - a lot of chesse, egs, flakes and vegetables. The reception was opened even in late night. The hotel has 4 stars, but some aspects of my stay were really disappointing: 1. I arrived at around 2 AM, and when I first entered the room, the TV was on. I spent about 30 minutes looking for the remote control, but the one provided in the room wouldn't turn it off, so I had to use some hidden buttons on the back of the TV. Nice entertainment after a flight, isn't it? 2. The water in the minibar costs 300 dinars. Come on, the room costs over €120 per night. Why not provide a complimentary bottle of water? 3. The trash can in the room was full from the previous guests. 4. The toilet paper was so thin you could practically see through it, and the toilet seat was broken. 5. I didn't understand why there were people acting as guards in the breakfast area. At first, I thought they were waiters or something, but when I said "Hi," they just stared at me and did nothing, except make the atmosphere more tense. Really strange. After all that, I could not recommend and would not stay there once again

Сергей·4周前

Everything was great.

Žan·4周前

Everything was fine; nothing to complain about.

Johan·4周前