I was happy that the hotel was close to the sites we wanted to see, but after booking two nights, the first evening I got an email from the front desk saying, “Good morning Rajkumar, when room #301 is ready, please move to the room.” When I went back to find out why, the hotel had already shifted all our belongings—including a passport—into a different room on another floor that was only half the size. That unauthorized move was unacceptable and I’m lodging a formal complaint.
Rajkumar1个月前