“No existe el hotel”
I never found it exists. Nothing.
Carlos2 周前
请稍候…
Turin·3.0
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也可以直接输入，比如 “20 号前后，住三晚”
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1 twin bed
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La Casa degli Orsetti in Turin provides modern hostel rooms with private balconies, en‑suite bathrooms, bidets, hairdryers, free toiletries, showers and electric kettles. Located 12 km from Torino Airport, it sits near Mole Antonelliana (3.7 km), Porta Susa train station (4.1 km) and the Polytechnic University (6 km). Multilingual staff speak German, English, Spanish, French and Italian.
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住客对酒店各方面的评分。
I never found it exists. Nothing.
Carlos·2 周前
Nothing. Nothing. Before booking I called to check if it was possible to pay the tourist tax and provide my ID at check‑in, and I received confirmation. I arrived in the rain, found only a closed gate, and called repeatedly without response. I was called back while still in the rain, with arrogant and presumptuous behavior, and was asked to immediately send the tourist tax via bank transfer and documents on WhatsApp, with no explanation. Only after payment did I receive a different address than the one listed. Check‑in was a mess: confusing or wrong instructions, wrong PIN and keys, unclear directions to the room. The stairs were dark. Once inside, the handle came off easily and the door had obvious security problems. Hygiene was unacceptable: beds were unmade and apparently already used; mop, window, and balcony were dirty with what looked like excrement, walls stained with unidentified liquids, dirty plates, and moldy food in the fridge. Electrical outlets didn’t work and a fire extinguisher was placed in a dangerous position above the sofa (all in photos). Feeling unsafe, I slept with my travel clothes, including the hood. After check‑out, just after waking up, I was accused of stealing the keys and threatened with a lawsuit because I had forgotten to send the video proving I had returned them. Given the confusing instructions and check‑in errors, entering was already complicated. They mentioned checking the cameras, but the conversation stopped abruptly and I received no more answers or refund offers. A terrible experience: disorganization, inadequate communication, poor hygiene, serious security doubts, worsened by unacceptable handling of disputes. My advice is simple: ESCAPE.
Anto·2 周前
Nothing!! Everything!
Salvatore·1个月前
The property was clean and spacious. Everything was excellent.
Syed·1个月前
THE ADDRESS THEY LIST IN THEIR AD IS NOT WHERE YOU WILL BE ACCOMMODATED; THEY SEND YOU TO A REPULSIVE, DANGEROUS, AND JAIL-LIKE PLACE. MESSAGE TO BOOKING: REVIEW YOUR CONTRACT BEFORE SOMETHING HURRIBLE AND DANGEROUS HAPPENS FOR BOOKING'S CLIENTS.
Roser·1个月前