The room had a very unpleasant odor, as if it had been sealed for a long time without ventilation. I’m not sure if it came from old furniture, the carpet, or both. The air quality triggered allergy symptoms during my stay. For a 5‑star hotel with such a prestigious reputation, I expected a higher standard. That was my only issue; otherwise, everything else was amazing. The hotel itself was wonderful, and the staff were excellent, very friendly, and professional. Overall, a great experience, but the room’s freshness could definitely be improved to meet 5‑star expectations.
Ricardo3周前