The Doyle Hotel

The location was convenient and clean, and my room had a lovely veranda that was perfect for morning coffee.

Emily·1个月前

“Gorgeous place, but obviously something was going on with management.”

There were no staff or breakfast facilities; the advertised café was closed during our stay, and the lobby looked beautiful but the hotel felt empty. The lack of on‑site staff and limited amenities made the experience feel sparse, and the rooms were musty and stuffy, so I had to bring a fan for the night.

Christian·1个月前

The hotel sits within walking distance of the downtown mall and is clean and well‑appointed, but the experience was disappointing, especially regarding security and communication. No staff were available upon arrival, and the “self check‑in” was entirely self‑service—we had to determine on our own whether our room was ready and how to access it. The biggest concern was the lack of privacy and security: a staff member left a list of guests checking in that day, including their room numbers, out in the open for anyone to see, and room access was based solely on the last four digits of the guest’s phone number, which made us feel very uncomfortable and unsafe. While self check‑in can be convenient, clear communication and basic security measures are still necessary to make guests feel safe and protect their personal information.

Jamie·1个月前

“Staff helpful, but no room cleaning for 3 days.”

The location and rooftop bar are great, but the rooms were not cleaned during the three nights we stayed, there was no reception desk, and the restaurant was closed for breakfast at 9 am on Friday.

Therese·1个月前

“It’s weird. It’s fine for a night, but weird.”

I arrived to find the hotel eerily empty; breakfast never opened, the chef just sat in the lobby while the café stayed shut, and the bar and coffee area were unmanned. A staff member appeared near the door for a few hours each day, but their schedule was unclear. Everything was digital check‑in, so there was no one to ask for help. The place felt odd, raising questions and revealing broken items: water pressure was inconsistent, pipes made unsettling noises, and 90s rap blasted in the lobby. The décor was pastel velvet with angular, minimal furniture that felt uncomfortable.

Daniel·1个月前