VS Hotel

“The cabinet were dirty and smelly. Please refund me my money!”

We’re grateful we found a safe place to stay and a bed that finally let us rest after a long journey, especially since we were protected from the heavy rains and strong winds of the angry typhoon—thank you for that. The room we got wasn’t the same as the photos in the listing, and it was a big let‑down: the bed was uncomfortable, the bathtub had no proper drainage so it was hard to use, and the bathroom was messy with water dripping onto the floor; we had to ask for extra rags. The cabinet was dirty and smelled bad, making us uneasy about storing our stuff. Given how far the room fell short of the advertised condition, I’m very disappointed and am requesting a full refund of what I paid, hoping you’ll resolve this quickly and fairly.

Rowina2202·4周前

“Better internet connection in tv”

The room was decent, yet the TV and internet connection were spotty, and the toiletries were missing and never refilled automatically.

Gabon·1个月前

“Pakiayos po ang mga rooms halos sira na”

Pool. Food and room

Jhoan·2个月前

“Satisfactory. I was hoping I could request a partial refund for the room not accurately provided.”

I liked how close everything was—transport, restaurants, stores, etc.—but the room shown in the photo had a couch by the window, and the air‑con leaked in the early morning toward the end of my stay, clearly needing maintenance.

Allis·2个月前

The place and its amenities were very exquisite, clean, and sanitized, with no drawbacks.

Erico·2个月前