Super Townhouse OAK Seventy Seven

“Good comfortable stay”

The hotel's location is one of its biggest strengths – it's right in the heart of the city, making it easy to get to all the main attractions. However, the lack of amenities in the hotel itself is a bit of a letdown. There's no restaurant or bar on site, and the room service options are pretty limited. Still, the friendly staff and clean rooms make up for some of the hotel's shortcomings.

Chakravarty·8个月前

Nothing. Room quality most poor. Staff behaviour most poor. Cost too high u can afford 4 star hotel for one night stay instead of this hotel. Bed is too untidy blanket is very dirty. Bathroom having water supply problem, shower, tap is not working. Geyser not available. TV is not working. Staffs are very unprofessional and rude. I am not paying for their this type of service. Not for family and couple friendly. Before you entering the room you have to paid full rent and after you getting this quality of service they will not cooperate and return your money to change the hotel elsewhere. Food cost is very expensive, 1 bottle of water 1ltr priced Rs. 40/-. In one word you you just vomit for their service and room quality. They will not providing you bill for your stay

Roy·1年前

I was a bit confused when I arrived at the hotel, since it said check-in was at 12 pm everywhere, but they still gave me a room right away. However, things took a turn for the worse when I was told to wait for over an hour by the staff member Gokul, which was pretty frustrating. On the bright side, the room itself was decent, but the bed sheet was in a pretty rough state - it was torn, which was a bit off-putting.

Sanjay·1年前

“Worst”

The hotel has its good points, but unfortunately, the manager's attitude really put a damper on my stay. The room was small but spotless, and the location was perfect for exploring the area. However, the manager's behavior was completely unacceptable - they seemed completely uninterested in listening to my concerns and were downright rude when I tried to speak with them. It's a shame, because with a bit more effort, this place could be really great.

Chandra·1年前

Location wise it's perfect for travelers who want to stay near the Airport. While Hotel Gokul Regency is ideally located for travelers near the airport, the stay was far from enjoyable. The staff, especially the receptionist, were rude and unhelpful. To make matters worse, the room had no towels, soap, or even drinking water. The rooms themselves are quite lavish, but the lack of basic amenities and hospitality really ruins the experience. One of the most frustrating things is that the hotel doesn't allow guests to bring or order food from outside, but their in-house restaurant is extremely overpriced. A meal can cost between 600 and 800 per person, and the service is terrible – we waited over two hours to receive our food! It’s unacceptable, especially when they don’t even offer simple things like coffee or tea throughout the day. Additionally, every time I stepped out, I was repeatedly asked if I was checking out and had to provide my room number. All in all, a very disappointing experience. Beware of the fake positive reviews on travel apps – visit at your own risk!

Shaw·1年前