Satellite Inn

“Terrible Experience”

I tried to get a time of day from the hotel but they couldn't give me one, and after reaching out several times I never received a single reply.

Ernesto·3周前

“Just horrible”

Nothing to say. The parking was misleading, the breakfast was falsely advertised, the rooms were dirty, and customer service needs improvement.

Alexander·2个月前

When I arrived to check in, a sign on the door warned that the bottom glass was broken and the window was about 8 in wide by 11 in tall; the receptionist asked for my ID and then vanished for 4–5 minutes before returning to collect payment, adding an extra $3 to process a debit or credit card. I got the key, but it didn’t open the lock; even a fellow guest tried it and failed, so I went back to the office where they swapped the key and said it should work now. As I was about to leave, I remembered to ask about breakfast; they told me there would be none because of the broken glass in the door, which seemed to have been damaged for more than that afternoon. In the morning, the room was clean with a nice TV and a refrigerator for drinks, but the air conditioner was extremely loud and kept me up all night, and the bathroom vent was so noisy I thought the shower was blasting. They never apologized for the breakfast cancellation, and I found it odd that they were fine with people walking in and out for work but didn’t even try a temporary wooden patch for the broken glass.

Kerner·2个月前

The price was decent, but the A/C was very loud. The lobby window was broken, and the staff said no breakfast would be offered because of a glass issue. The bathroom wasn’t very clean; there was hair on the floor.

Laura·2个月前

“Good value, clean room, convenient location”

The value was good, the room was clean, and it was close to restaurants and attractions.

Jennifer·2个月前