“People who not in hospitality running hotel resulting poor hotel experience to customers”
The restaurant service was decent. The front‑desk staff were very inexperienced, lacking basic hospitality skills and poorly managing guests.
Maheswaran2 周前
★★★·Chennai·6.3
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也可以直接输入,比如 “20 号前后,住三晚”
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The ST Parklane Airport Hotel Chennai in Chennai features adults-only rooms with air-conditioning, private bathrooms, and city views, including a work desk, minibar, and free WiFi. The hotel offers spa facilities, a fitness room, and wellness packages, as well as a restaurant serving local and international cuisines. It's 1 km from Chennai International Airport with a free shuttle service.
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住客对酒店各方面的评分。
The restaurant service was decent. The front‑desk staff were very inexperienced, lacking basic hospitality skills and poorly managing guests.
Maheswaran·2 周前
The rooms were poorly maintained and the location was bad.
Krithika·3 周前
The hotel is just 10 minutes from the airport, and the staff were very friendly. The food was excellent. However, for the €35 per night, you can expect a somewhat rundown place and even see a few cockroaches. It’s clean enough but still feels like a one‑night hotel; I’ve stayed here three times, so it’s convenient.
Stéphanie·1个月前
The hotel sits only 8 meters from the airport, which is super handy, and they even provide a taxi. The rooms are spacious. The restaurant is really good, the waiter listens well, and the staff are adorable. On the downside, the connecting rooms let you hear everything, which is very unpleasant, and the elevators are close enough to be noisy.
Stéphanie·1个月前
Nothing good. Everything was bad: cockroaches were used as a welcome gift, the room was dirty, and the maintenance was not done properly.
Reuben·1个月前