“Lieu de rêve et service de camping minable”
The rooms, the location, and the building were good, but the service was terrible and not worth the price of a hotel at that level.
Celine2个月前
请稍候…
★★★★★·Ciutadella·8.9
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也可以直接打，比如 “20号前后，住三晚”
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Vestige Son Vell in Ciutadella delivers a 5‑star retreat with a modern, romantic restaurant, year‑round outdoor pool, terrace, and lush garden. Rooms boast air‑conditioning, walk‑in showers, bathrobes, minibars, tea/coffee makers, work desks, and flat‑screen TVs. Located 55 km from Menorca Airport, it sits near Artrutx Lighthouse and the Cathedral, offering free private parking.
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住客对酒店各方面的评价。
The rooms, the location, and the building were good, but the service was terrible and not worth the price of a hotel at that level.
Celine·2个月前
The setting was beautiful and the food quality was good, but the service was impersonal and perfunctory, not matching the price.
Neil·2个月前
The exterior, the architecture, and the calm vibe were nice, but the service fell short of what a five‑star hotel should offer, especially given the nightly rate. The property itself is stunning, yet the overall experience was frustrating and disappointing. When we arrived, nobody greeted us or told us how to find the reception, which was confusing because you can’t drive into the hotel. The reception door stayed locked, so we had to knock and wait for someone to answer whenever we needed help. The food was mediocre, about a 6 out of 10, and the pool didn’t look very clean. Several advertised amenities were missing even though the hotel wasn’t full. Service was slow at times—we waited roughly 20 minutes just for a Coca‑Cola. The building looks great, but the service and guest experience need a lot of work to justify the five‑star rating and price.
Daniela·2个月前
The outdoor area for breakfast and evening meals was great, beautifully lit against the historic hotel’s backdrop, and there was nothing negative.
Shobhna·3个月前
Everything was great.
Deborah·3个月前