Capsutel

“wala silang staff na nag babantay dun, self service sya which is di yun nakalagay sa information nila, and yung photos d”

The location is good because it’s close to town, but the property itself, expectation vs reality is real.

Joel·4周前

The spot right in the middle of the market was great, and the Wi‑Fi was fast and comfortable. The staff seemed friendly, but the place was unhygienic: the back restroom didn’t flush and had no hand‑washing station, the shower area didn’t drain and felt unclean, and the bedside lamp that came with my bed was broken, making the room very dark.

Ryota·1个月前

The owner was nice and friendly!

Andres·1个月前

The staff were kind, the price was low, and the location inside the market was convenient. Since it’s not a luxury hotel, don’t expect high‑end amenities.

Utmove·2个月前

The spot was good, but I booked three nights and only stayed one. The capsules were basically wooden platforms with a thin mattress and a curtain, offering almost no sound insulation, so I could hear everything and couldn’t sleep well. Cleanliness was below acceptable standards. I was very cold at night, fell ill, and left early. I asked for a refund for the two unused nights, but they told me to contact someone else. I did, and they said they had reached out to the property, yet nothing has happened—no refund or proper reply. The biggest disappointment was not only the poor accommodation but also how my request was handled; instead of taking responsibility or finding a solution, I was passed back and forth. It was a very bad experience, and I can’t recommend staying here.

Ignacio·2个月前