The hotel's location by the Dead Sea is awesome
This place has an amazing location and the views are just incredible
由 Parley 从 1,029 条经验证的住客评价中最新的 100 条提炼
每间客房均配备Sea view、Bath、Private bathroom、Flat-screen TV、Minibar、Air conditioning、Seating Area、Desk和另外9项
36 m²
The Superior Double or Twin Room offers a spacious 36m² layout, elegantly decorated with comfortable beds, a private bathroom, and a balcony featuring panoramic views of the Dead Sea, along with modern amenities like air conditioning and a flat-screen TV.
床品 7.8/10 · 360位住客提及
54 m² · 1 extra-large double bed and 1 sofa bed · 套房
The Deluxe Suite offers exceptional comfort with a spacious layout, sea views from its terrace, and a private bathroom with a bath. It features a flat-screen TV, minibar, and air conditioning, providing a highly rated retreat.
床品 7.8/10 · 360位住客提及
39 m² · 1 double bed
The Deluxe Double Room with Sea View boasts an expansive and refined interior, complete with air conditioning and a flat-screen television. A bathtub is also provided for added comfort. Guests can unwind in the separate seating area, while taking in the stunning vistas of the Dead Sea.
床品 7.8/10 · 360位住客提及
42 m² · 1 double bed · 套房
The Presidential Suite offers exceptional comfort with a spacious layout, stunning sea views from its private terrace, and a range of luxurious amenities, including a comfortable bed, flat-screen TV, coffee machine, and minibar, set within a serene atmosphere.
床品 7.8/10 · 360位住客提及
36 m² · 1 double bed
The Deluxe Double Room with Pool View features a cozy seating area that includes a sofa bed, suitable for up to 2 children. A balcony is also provided, offering a picturesque view of the swimming pool and the Dead Sea.
床品 7.8/10 · 360位住客提及
Everything was very simple; the room wasn’t clean, plus there was a connecting door.
“גרוע מאוד”
Besides the pool and spa, everything else was normal and functioning. The rooms were very old, the air‑conditioner didn’t work, and only after several hours did they replace our room, which still had a broken door handle. In short, instead of relaxing and enjoying, we endured a torment. The food was unappealing and there was little variety for children. We will never return or recommend this hotel.
The staff cleaned the rooms and the food was decent. The hotel itself felt old, the beds and pillows were uncomfortable, and the wardrobe doors were hard to open. The toilet flush was unreliable, and towels were often missing from the pool and spa, forcing me to wait. Over three days I never received any face towels.
The location and breakfast were fine. Dear Customer Service, I am filing a formal complaint about a serious privacy issue and unacceptable treatment I faced at the Royal Hotel. After checking out, I discovered my wallet near the pool. Another guest found it and kindly reached out to return it. I learned he had first taken it to reception, but they refused to accept it. Because my room key card was inside, the hotel could identify me as a guest. Instead of securing the wallet, the reception gave my personal phone number to the finder so he could contact me directly. I find this extremely concerning. Why was my private phone number disclosed to another guest without my knowledge or consent? I provided my contact details to the hotel for reservation purposes, not for sharing with third parties. Thankfully, the finder was honest and tried to return it. The situation worsened when a female receptionist rudely questioned me in front of other guests on the 8th floor about why I was still in the hotel after checking out. I explained the situation. Later, after leaving with my family, I realized I might have left my glasses in room 1124. I returned to reception to ask if housekeeping had found them. The same receptionist publicly confronted me again, questioning why I was in the hotel, accusing me of previously “claiming” to be on the 8th floor and now “claiming” to have stayed on the 11th floor.
Good food, convenient location, parking, and service.
Everything was very simple; the room wasn’t clean, plus there was a connecting door.
The location and breakfast were fine. Dear Customer Service, I am filing a formal complaint about a serious privacy issue and unacceptable treatment I faced at the Royal Hotel. After checking out, I discovered my wallet near the pool. Another guest found it and kindly reached out to return it. I learned he had first taken it to reception, but they refused to accept it. Because my room key card was inside, the hotel could identify me as a guest. Instead of securing the wallet, the reception gave my personal phone number to the finder so he could contact me directly. I find this extremely concerning. Why was my private phone number disclosed to another guest without my knowledge or consent? I provided my contact details to the hotel for reservation purposes, not for sharing with third parties. Thankfully, the finder was honest and tried to return it. The situation worsened when a female receptionist rudely questioned me in front of other guests on the 8th floor about why I was still in the hotel after checking out. I explained the situation. Later, after leaving with my family, I realized I might have left my glasses in room 1124. I returned to reception to ask if housekeeping had found them. The same receptionist publicly confronted me again, questioning why I was in the hotel, accusing me of previously “claiming” to be on the 8th floor and now “claiming” to have stayed on the 11th floor.
“גרוע מאוד”
Besides the pool and spa, everything else was normal and functioning. The rooms were very old, the air‑conditioner didn’t work, and only after several hours did they replace our room, which still had a broken door handle. In short, instead of relaxing and enjoying, we endured a torment. The food was unappealing and there was little variety for children. We will never return or recommend this hotel.
Good food, convenient location, parking, and service.
The staff cleaned the rooms and the food was decent. The hotel itself felt old, the beds and pillows were uncomfortable, and the wardrobe doors were hard to open. The toilet flush was unreliable, and towels were often missing from the pool and spa, forcing me to wait. Over three days I never received any face towels.
