Hampton Inn & Suites San Diego-Poway

“It was ok”

Everything was fine overall. The staff were super friendly and helpful, but the gym was extremely small and the facilities were outdated.

Athanasios·3周前

“Not a good experience!”

The complimentary breakfast was average—the coffee was a bit lukewarm, but otherwise okay. What I really objected to was the maintenance on the HVAC during a weekend stay. We were told to leave our room early in the morning so they could work, so I went downstairs for two hours and asked the front desk if I could return to my room, and she said they hadn’t even started the service! I asked why they would do this on a Sunday versus a weekday or tell someone before the customer booked, but the response was inadequate and irritating. I said they should offer me a reduced rate since I really couldn’t use my room as I wanted, but no help there either! Very disappointed—used to love your hotel there in Poway.

Kellie·3周前

“Find another hotel with free parking.”

The rooms were clean, but there was an extra $17 for overnight parking that wasn’t disclosed until after booking.

Peter·1个月前

Breakfast was excellent and there was plenty of parking at the hotel.

Steve·1个月前

“Decent place to stay but didn’t like the fact that you had to pay for parking.”

The location was good. The AC was loud and the pool was extremely hot—front desk said it was heated to 90 degrees, more like a jacuzzi. No one was out swimming, and I wasn’t thrilled about having to pay extra for parking while staying at the hotel.

Debbie·2个月前