Taman Surgawi Resort & Spa

“Correct”

The bedding was comfortable. The gardeners start mowing the lawn at 8 am.

Émilie·1个月前

“If cleaner i would have given it a better score.”

The room was big and the bathroom too, I liked the kitchenette, the gardens were quiet and lovely, and I liked the room service, but the room was dirty in places, especially under the bed where there were lots of cobwebs and dust, and the property is old and just needs a bit of a spruce up.

Kim·4个月前

The staff couldn't be more helpful and kind. An absolutely gorgeous staff group

Angela·11个月前

The location was spectacular. There is no way this hotel is 4 stars. The reception closes at 10pm and does not open again until after 6am. The room was filthy and very old. The blinds in the kitchen were rusted and falling apart. The shower ledge was covered in rat faeces and remained that way throughout our entire stay so the rooms were not cleaned. The shower curtain was falling off the railing and the toilet seat should have been replaced about 10 years ago. The included breakfast was horrible. Prior to our stay we visited and were shown a lovely room. When we and our guests arrived (we booked 5 rooms) we were put in awful rooms that looked nothing like the original room we were shown

Jilek·11个月前

The staff was really attentive and helpful. The AC was not working well, the bedsheets wre stained, the pillow cases ripped, the pillows filled with holes, there were ants in the bed at night and they could really use some upgrades in the room (paint falling off the wall, etc)

Ghislaine·11个月前